ALL ORDERS ARE PREORDERS

Please allow for a timeframe of 5 to 6 weeks for the arrival of your preorder. Throughout the process, we will keep you informed at every step, ensuring transparency and clarity regarding the status of your order.

We do not currently offer returns or refunds. ALL SALES ARE FINAL (exchanges for defective products)

You can request an exchange by emailing brand.puzzled@gmail.com

Once you place your order online, you will be able to see the details of the purchase through the email you provided us.